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FAQs
Free shipping on all orders.
After placing your order, please allow one business day for processing before delivery. Standard shipping times per country are outlined below for your reference:
USA: 11 days
Canada: 10 days
Australia: 13 days
UK: 8 days
Germany: 12 days
Rest of the world: 10 - 35 days
Please review these estimates before finalizing your order.
Our return & refund policy lasts 30 days. Please refer to it for specific information on returns, exchanges, and refunds.
Yes, we take the security of your personal information seriously. Our website uses encryption technology to protect your data. You can review our privacy policy for more details.
We strive to process orders quickly. If you need to make changes or cancel an order, please contact our customer support team as soon as possible. Keep in mind that once an order is shipped, changes may not be possible.
You can reach our customer support team via email at sales@byamas.com or by visiting our "Contact Us" page on the website.